If you have a new mobile device, you'll need to set it up to work with two-factor verification. I have a new mobile device and I want to add it (this advice is for when just recovering your Authenticator account from a backup on your new device is not sufficient to restore full account verification).

If you have any questions or problems with your John Jay email account, please contact the DoIT Helpdesk at 21 or submit requests for global emails to the communications office and universal email for students to enrollment management.To provide the additional security verification by scanning a QRcode for my Microsoft work accounts after moving to a new iPhone, I found the following paragraph on a Microsoft Support page helpful. Faculty and staff email accounts are also created automatically when hired. All students are encouraged to use and maintain their John Jay email account for important correspondence from and within the college community. Since 2004, email accounts for all incoming and current students are automatically created under a procedure called Universal Email. Storage space for maintaining emails is 4Mb for students (to be increased to 16Mb through Student Technology Fee funding), and 500Mb for faculty and staff.

As of September 2006, there are approximately 15,000 student accounts and 2,000 faculty and staff accounts. College email utilizes Sun Microsystem iPlanet, virus protection and spam filtering. The email system runs on a web based platform, which means it can be accessed from anywhere in the world by clicking here (for students, faculty and staff), and entering your account and password. When not in use, it is important to exit your e-mail account.Įmail accounts are available to all John Jay students, faculty and staff. You can use the e-mail system from home, through American Online or any other INTERNET service provider. Your mail can be read from any computer connected to the INTERNET.

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